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Elder Care

elder care

Senior citizens face unique challenges to their health and well-being. This page is a resource for elder Oregonians and their family members to get help for a number of common concerns.

Resources from agencies and organizations outside of DOJ

Adult abuse. If you are or someone you know is elderly or disabled and being mistreated, help is available. If you suspect an abusive situation please call your local DHS or Area Agency on Aging Office. You may also report abuse at 1-800-232-3020. If it is an emergency please dial 9-1-1.

DHS Adult Abuse Resources - offers information for seniors and family members about services offered by the Oregon DHS Seniors and People with Disabilities. Includes a link to Search Substantiated Complaints Against Nursing Facilities.

Financial exploitation. Oregon Department of Consumer and Business Services (DCBS) offers a wealth of additional consumer resources on topics of interest to senior citizens such as:

Health care services. The following sites offer specific information on health care issues and pharmaceutical products for seniors:

  • Who Cares: Information about Health Care Products and Services - A website presented by the federal Bureau of Consumer Protection that offers resources on everything from choosing an assisted living facility to purchasing hearing aids.
  • Consumer Reports Best Buy Drugs™ - A public education project administered by Consumers Union, publisher of Consumer Reports magazine. It is partially supported by funding from the Attorney General Consumer and Prescriber Education Grant to offer consumers and health care providers unbiased research and information about pharmaceutical products.
  • Healthfinder.gov – A website presented by the U.S. Department of Health and Human Services that draws information from more than 1,600 government and non-profit organizations to provide reliable health information online.
  • Healthcare.gov – Another website presented by the U.S. Department of Health and Human Services (HHS) to help you find the health insurance best suited to your needs.

Advocacy organizations:

  • AARP - a nonprofit, nonpartisan organization with a membership that helps people age 50 and over have independence, choice and control in ways that are beneficial and affordable to them and society as a whole, ways that help people 50 and over improve their lives.
  • Elders in Action - is powered by the experience of more than 150 volunteers and eight staff members, who work to solve problems, tackle important issues and help businesses and communities in Clackamas, Multnomah and Washington Counties better serve the older customer.
  • Office of the Long-Term Care Ombudsman - Office of the Long-Term Care Ombudsman - provides trained volunteers who advocate, educate, and investigate issues in nursing homes, residential care facilities, assisted living, and adult foster care homes for nearly 43,000 residents statewide.  Their services are free and confidential.

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