Consumer Protection   Oregon Scam Alert Network   BeInfORmed

Help For Oregon Homeowners

Depending on your situation, there are different organizations that may be able to help you. For additional resources please visit www.foreclosurehelp.oregon.gov.

  • If you are in foreclosure or at risk of default, contact the following:

  • If you want a loan modification or refinance under the national mortgage settlement, contact your servicer:

    • Ally/GMAC: 800-766-4622
    • Bank of America: 877-488-7814 (Available M-F 7am - 9pm CST and Saturdays 8am - 5pm CST)
    • Citi: 866-272-4749
    • JPMorgan Chase: 866-372-6901
    • Wells Fargo: 800-288-3212 (Available M-F 7 a.m. to 7 p.m. CST)
  • If you want a loan modification or refinance and your servicer was not one of the five under the consent judgment, you should contact your servicer anyway. For a list of servicers and their contact information visit www.makinghomeaffordable.gov.

  • If you have a complaint about how your servicer is treating you, contact the following:

  • If you were foreclosed on by one of the five servicers subject to the consent judgment between January 1, 2008 and December 31, 2011, you may be eligible for some compensation. You should be contacted by the Settlement Administrator if eligible. If you are worried that you will be difficult to locate, you may contact the Oregon Attorney General’s Office at 1-877-877-9392 or sign up online to receive more information as it becomes available.

  • If you have been scammed by a foreclosure rescue operator or a debt relief organization, contact the Oregon Attorney General’s Office: 1-877-877-9392.

  • If you are a tenant who lives in a residence that was foreclosed upon, you can contact the Legal Aid Foreclosure Help Line at 1-855-412-8828.

  • If you are a service member experiencing mortgage trouble, contact Military OneSource at 1-800-342-9647.

  • If you need a lawyer, make sure the lawyer is licensed in Oregon. Contact the Oregon State Bar’s Lawyer Referral Service at 1-800-452-7636.

Find this page helpful? Please share with others!

Consumer Hotline
La Línea de Consumidor

File a Complaint Online 

File a Complaint Online​​​

Google Translate Google Translate from English to ChineseGoogle Translate from English to KoreanGoogle Translate from English to VietnameseGoogle Translate from English to SpanishGoogle Translate from English to Russian 

$300 Million Settlement with manufacturers of Dynamic Random Access Memory (DRAM) Chips

Top Ten Consumer Tips to Protect You and Your Family

​​​​​Diez Consejos Principales Para Protegerse Usted y Su Familia

​​​​​Десять важнейших советов потребителям: предохраняйте себя и свою семью!

​​​​​Wise Giving Guide

Guía para una donación inteligente
Guía para una donación inteligente