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The Oregon Department of Justice will receive $125,000 to resolve allegations of deceptive and unfair sales practices by the satellite TV provider.
Attorney General John Kroger today announced a multi-state settlement with the DISH Network, L.L.C., a satellite TV provider that is the subject of hundreds of complaints by Oregon consumers in the past few years.
"Telecommunications companies ranked No. 1 on the Department of Justice's Top 10 Consumer Complaints 2008," said Attorney General Kroger. "For that reason, we have made telecommunications abuses one of our top consumer protection priorities."
Attorney General Kroger has made telecommunications one of his top consumer protection priorities. He will work closely with Oregon's Public Utility Commission to ensure that satellite TV, internet and telephone service customers are treated fairly in Oregon.
"The evolving nature of telecommunications and merging of internet and entertainment services has left many Oregonians confused about who to turn to for help when they have billing or service quality issues" Oregon Public Utility Commission Chairman Lee Beyer said. "The PUC has a long history of helping consumers resolve these types of complaints and we look forward to continuing our work with the Attorney General to find solutions to these complex issues."
Dish was the subject of about 80 complaints to the Oregon Department of Justice in 2008 – 7 percent of the 1,189 complaints about telecommunications companies by Oregon consumers.
The settlement resolves the states' allegations including that DISH Network:
Dish will pay a total of $5.99 million in the 46-state settlement.
Attorney General John Kroger leads the Oregon Department of Justice. The Department's mission is to fight crime and fraud, protect the environment, improve child welfare, and defend the rights of all Oregonians.
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