Oregon Department of Justice

Attorney General Ellen F. Rosenblum

Oregon Department of Justice - Attorney General Ellen F. Rosenblum
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DEPARTMENT OF JUSTICE SUES FURNITURE COMPANY FOR DECEIVING CUSTOMERS

July 28, 2010

The lawsuit accuses JR Furniture USA of more than 100 violations of Oregon consumer protection law

Attorney General John Kroger today announced a lawsuit against a furniture company accused of misleading customers in violation of the Unlawful Trade Practices Act.

"There's no excuse for taking advantage of consumers," said Attorney General Kroger.

The lawsuit was filed against JR Furniture USA, a Canadian company that currently operates stores in Gresham and Hillsboro. According to the lawsuit, JR Furniture advertised that customers who purchased at least $500 worth of furniture would receive $500 in free groceries. JR Furniture provided about 100 customers with vouchers, but all they received was the opportunity to participate in a lengthy and complicated rebate program.

The lawsuit also alleges that JR Furniture charged a "restocking fee" to a customer who returned furniture that was delivered damaged and refused to provide a refund to a customer after failing to deliver furniture. Another customer was charged a "restocking fee" for refusing to alter the terms of an interest-free loan.

Each violation of the Unlawful Trade Practices Act is subject to a maximum penalty of $25,000.

Assistant Attorney General Eva Novick is handling the case for the Oregon Department of Justice.

Attorney General John Kroger leads the Oregon Department of Justice. The Department's mission is to fight crime and fraud, protect the environment, improve child welfare, promote a positive business climate, and defend the rights of all Oregonians.

Contact:

Tony Green, (503) 378-6002 tony.green@doj.state.or.us |
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