Office Access & Closure Updates Due to COVID-19

As directed by the Governor, the Oregon Child Support Program office lobbies are currently closed to help prevent the spread of COVID-19. Here’s how you can reach us:

Division of Child Support Offices:

Online Account Access:
OregonChildSupport.gov/customerportal
You can view your case and payment status and communicate with your case manager.

Contact Us by Phone:
Customer Service 800-850-0228
Call a branch office directly.

Contact Us by Email:
ChildSupportCustomerService@doj.state.or.us
Email your case manager directly.

Make Payments:
Visit the Pay Support section of our website.

 

District Attorney Offices:

    • Clatsop County (updated March 17)
      • No in-person contact.
      • Appointments may be made to address urgent needs only.
      • Open for customers via phone and online.
    • Columbia County (updated March 16)
      • No in-person contact.
      • Walk-in appointments suspended through April 2020.
      • Open for customers via phone, fax, email, and mail.
    • Coos County (updated March 17)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
      • Supplying postage-paid envelopes outside of the office for mailing payments directly to the Child Support Program in Salem.
    • Crook County (updated March 19)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
      • Appointments made to address urgent needs only.
    • Grant County (updated March 18)
      • No in-person contact.
      • Open for via phone, fax, email, and mail.
    • Jackson County (updated March 18)
    • Lane County (updated March 17)
      • Urging customers to contact via phone, fax, email and mail.
      • All in-person appointments cancelled.
    • Lincoln County (updated March 17)
      • Restricting in-person services at the office location.
      • Limited field support while schools are closed.
    • Malheur County (updated March 25)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Marion County (updated March 25)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Morrow County (updated March 17)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Multnomah County (updated March 18)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Polk County (updated March 18)
      • No in-person contact.
      • Open for customers via phone, fax, email and mail.
    • Tillamook County (updated March 16)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Umatilla County (updated March 19)
      • Courthouse closed to the public
      • Open for customers via phone, fax, email, and mail.
    • Union County (updated March 18)
      • No in-person contact.
      • Open for customers via email, phone, and mail.
    • Wallowa County (updated March 16)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
      • Have a box outside the office where documents can be left if necessary.
    • Washington County (updated March 17)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Yamhill County (updated March 19)
      • No in-person contact.
      • Open for customers via phone, email, and mail.

 

Tribal Child Support Offices

    • Klamath Tribes Judiciary Child Support Enforcement Office(updated March 19)
      • Closed from March 23-31.
      • Continuing to process payments.