Office Access & Closure Updates Due to COVID-19

As directed by the Governor, the Oregon Child Support Program office lobbies are currently closed to help prevent the spread of COVID-19. Here’s how you can reach us:

Division of Child Support Offices:

Online Account Access:
OregonChildSupport.gov/customerportal
You can view your case and payment status and communicate with your case manager.

Contact Us by Phone:
Customer Service 800-850-0228
Call a branch office directly.

Contact Us by Email:
ChildSupportCustomerService@doj.state.or.us
Email your case manager directly.

Make Payments:
Visit the Pay Support section of our website.

District Attorney Offices:

    • Clatsop County (verified November 2)
      • No in-person contact at this time.
      • Appointments available for urgent needs only. Mask required.
      • Open for customers via phone, fax, email, and online.
    • Columbia County (verified November 2)
      • No in-person contact at this time.
      • Appointments available for urgent needs only. Mask required.
      • Open for customers via phone, fax, email, and online.
    • Coos County (updated October 16)
      • No in-person contact at this time.
      • Open for customers via phone, fax, email, and online.
    • Crook County (verified November 2)
      • No in-person contact at this time.
      • Appointments available for urgent needs only. Mask required.
      • Open for customers via phone, fax, email, and online.
    • Grant County (verified November 2)
      • No in-person contact at this time.
      • Open for customers via phone, fax, email, and online.
    • Jackson County (updated October 16)
    • Lane County (updated November 19)
      • Office open for customers from 8:00 a.m. to 12:00 p.m. Mask required. Limited to one person in lobby at a time.
      • Open for customers via phone, fax, email, mail, and online.
    • Lincoln County (verified November 2)
      • Office open for customers. Mask required.
      • Open for customers via phone, fax, email, mail and online
      • Limited field support while schools are closed.
    • Malheur County (updated November 2)
      • Office open for customers. Mask required. Limited to one person in lobby at a time.
      • Open for customers via phone, fax, email, mail and online.
    • Marion County (verified November 2)
      • Office open for customers. Mask required. Limited to two people in lobby at a time.
      • Open for customers via phone, fax, email, mail, and online.
    • Morrow County (verified November 2)
      • Office open for customers. Mask required.
      • Open for customers via phone, fax, email, mail, and online.
    • Multnomah County (verified November 2)
      • No in-person contact at this time.
      • Open for customers via phone, fax, email, mail, and online.
    • Polk County (verified November 2)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Tillamook County (updated November 19)
      • No in-person contact.
      • Open for customers via phone, fax, email, mail, and online.
    • Umatilla County (updated November 2 )
      • Office open for customers. Mask required.
      • Open for customers via phone, fax, email, mail, and online.
    • Union County (verified November 2)
      • No in-person contact at this time.
      • Open for customers via email, phone, mail, and online.
    • Wallowa County (updated October 16)
      • Appointments available for urgent needs only. Mask required.
      • Open for customers via phone, fax, email, mail, and online.
      • Have a box outside the office where documents can be left if necessary.
    • Washington County (verified November 2)
      • Office open for customers. Mask required.
      • Open for customers via phone, fax, email, mail, and online.
    • Yamhill County (verified November 2)
      • No in-person contact at this time.
      • Open for customers via phone, email, mail, and online.

Tribal Child Support Offices:

    • Klamath Tribes  (updated November 20)
      • No in-person contact at this time.
      • Open for customers via phone and email.