Office Access & Closure Updates Due to COVID-19

As directed by the Governor, the Oregon Child Support Program office lobbies are currently closed to help prevent the spread of COVID-19. Here’s how you can reach us:

Division of Child Support Offices:

Online Account Access:
OregonChildSupport.gov/customerportal
You can view your case and payment status and communicate with your case manager.

Contact Us by Phone:
Customer Service 800-850-0228
Call a branch office directly.

Contact Us by Email:
ChildSupportCustomerService@doj.state.or.us
Email your case manager directly.

Make Payments:
Visit the Pay Support section of our website.

District Attorney Offices:

    • Clatsop County (updated March 17)
      • No in-person contact.
      • Appointments may be made to address urgent needs only.
      • Open for customers via phone and online.
    • Columbia County (updated July 1)
      • In-person office visits by appointments only.
      • Masks required. Disposable masks available at the door.
      • Entrance to the building permitted through the Courthouse Annex Main Floor entrance only.
    • Coos County (updated March 17)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
      • Supplying postage-paid envelopes outside of the office for mailing payments directly to the Child Support Program in Salem.
    • Crook County (updated March 19)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
      • Appointments made to address urgent needs only.
    • Grant County (updated March 18)
      • No in-person contact.
      • Open for via phone, fax, email, and mail.
    • Jackson County (updated July 1)
    • Lane County (updated July 1)
      • Urging customers to contact via phone, fax, email and mail.
      • Open to walk-in customers with a limit to one person in the lobby at a time.
      • Masks required.
    • Lincoln County (updated July 1)
      • Restricting in-person services at the office location.
      • Masks required
      • Limited field support while schools are closed.
    • Malheur County (updated March 25)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Marion County (updated March 25)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Morrow County (updated July 1)
      • Operating hours M-F 8:00 a.m. – 5:00 p.m.
      • Open to walk-in customers.
      • Masks required.
      • Open for customers via phone, fax, email, and mail.
    • Multnomah County (updated March 18)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Polk County (updated March 18)
      • No in-person contact.
      • Open for customers via phone, fax, email and mail.
    • Tillamook County (updated March 16)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
    • Umatilla County (updated March 19)
      • Courthouse closed to the public
      • Open for customers via phone, fax, email, and mail.
    • Union County (updated March 18)
      • No in-person contact.
      • Open for customers via email, phone, and mail.
    • Wallowa County (updated March 16)
      • No in-person contact.
      • Open for customers via phone, fax, email, and mail.
      • Have a box outside the office where documents can be left if necessary.
    • Washington County (updated July 1)
      • Front desk open for walk-ins Mon-Fri 8:30 a.m. – 5:00 p.m.
      • Masks required.
      • Open for customers via phone, fax, email, and mail.
    • Yamhill County (updated March 19)
      • No in-person contact.
      • Open for customers via phone, email, and mail.