Overpayments

Child Support Overpayment

An overpayment is created when the Oregon Child Support Program sends money to an individual by error, or when funds are later reversed through bank notice of a dishonored payment or by the Internal Revenue Service (IRS).

Make a Repayment on the Overpayment

To pay back an overpayment, you will need the overpayment account number located on the letter you received. The overpayment number is ten digits long and begins with a 9. If you want the payment distributed to more than one overpayment account, please include all pertinent information for each overpayment account.

Send payments by check or money order to:

Division of Child Support
Oregon Department of Justice
Attn: Overpayments
P.O. Box 14320
Salem, OR 97309-5048

Pay with cash or check in person at:

Division of Child Support
Oregon Department of Justice
4600 25th Ave. NE, Ste. 180
Salem, OR 97301
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Pay by Credit or Debit Card

The Oregon Child Support Program accepts debit or credit card payments through MyPaymentPortal ». When repaying an overpayment through MyPaymentPortal.com, select State Debt Overpayments and enter the 10 digit account number, starting with the number 9.

Child Support Overpayment FAQs

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What causes an overpayment?

An overpayment can result from three different situations:

  1. Money distributed to you was later discovered to have been sent in error. This could happen for numerous reasons. The notice sent to you gives an explanation of how it happened. You may also contact your Oregon DOJ Division of Child Support accounting case manager for a detailed explanation.
  2. A payment was sent on your behalf, and the funds were later reversed from the Child Support Program’s account through a bank notice of a dishonored payment or by the IRS.
  3. You sent us a payment on behalf of an obligated parent, and the funds were later reversed from the Program’s account through a bank notice of a dishonored payment (usually non-sufficient funds).

I received a letter telling me I have an overpayment. What can I do if I disagree with the overpayment?

You have 14 days from the date on the notice to respond to the letter you received and request an administrative review of the overpayment. We will complete the review within 30 days and a written response will be sent to you.

If the error was not my fault, am I still responsible?

Yes. No matter what or who caused the error, you received a financial benefit and are responsible for repayment. Either funds were distributed to you that should not have been, or you received credit for a payment and we did not receive the related funds. The overpayment must be collected back by the Oregon DOJ Division of Child Support.

Am I going to be charged a fee?

You may be charged a fee in some circumstances. If your overpayment resulted from a dishonored payment, you may be charged a fee up to $35 per occurrence. If your overpayment must be referred for collection to the Oregon Department of Revenue or a private collection agency, a fee up to 30 percent may be assessed to cover the cost of collections.

Do I have the option to make multiple payments?

You will receive a form with the overpayment letter. The form allows you to pick from three different payment options. Fill out the form and mail it to:

Division of Child Support
Oregon Department of Justice
Attn: Overpayments
P.O. Box 14320
Salem, OR 97309

Or email the form to ChildSupportOverpayments@doj.state.or.us

If the debt has been sent to the Oregon Department of Revenue, can I still make my payment to the Division of Child Support ?

Yes. If we receive a payment for an overpayment that has already been referred to the Oregon Department of Revenue, we will notify the Department of Revenue of the dollar amount received and the Department will adjust its records.

Can I pay by credit or debit card?

Yes. On MyPaymentPortal.com », you can make a payment toward an overpayment debt. You must have the overpayment number located on the letter you received to use this option. The overpayment number is 10 digits long and begins with a 9.

Will this affect the current child support I receive?

No. You will continue to receive your child support. The Oregon DOJ Division of Child Support cannot take future support to repay this debt. However, you may voluntarily request that we use future support to pay the overpayment if you choose.

For other questions, please contact us at ChildSupportOverpayments@doj.state.or.us


For other questions, please contact us at ChildSupportOverpayments@doj.state.or.us