Consumer Protection   Oregon Scam Alert Network   BeInfORmed

Gift Cards

finances

Whether shopping for a casual acquaintance, a picky loved one, or at the last minute, gift cards can often be the perfect solution to the age-old dilemma of “what to get.” Despite their convenience and versatility, there are a few potential glitches associated with gift cards that consumers should be aware of.

There are two types of gift cards:

  • Retail gift cards – operate like gift certificates and are only redeemable at the retailer they are associated with.
  • General use pre-paid cards – carry the logo of a credit card issuer such as Visa or Mastercard and can be used wherever the brand is accepted.

Gift cards do not include prepaid calling cards or cell phone minutes.

Verify before you buy. Gift cards often come with a concealed pin number. When buying a gift card, make sure the coating over the card’s pin number has not been scratched off, and have the cashier verify the card balance before you pay.

Protect your purchase. Get a receipt, register the card, and check the balance to make sure no unauthorized purchases are made. Report any suspicious purchases immediately.

Be careful online. Auction websites may offer gift cards, often for a lot less than face value. While these seem like a good deal, there have been many reported instances of fake or fraudulent gift cards sold on auction websites.

Card expiration dates. Unless they were sold at a discount, gift cards cannot have an expiration date. If the gift card was sold at a discount, the card may state an expiration date, but it must be at least 30 days after it was sold.

Be aware of the financial condition of the retailer. If a merchant declares bankruptcy or closes a local store before a gift card is used, it may render the card useless regardless of the expiration date.

Get your moneys worth. State law makes it illegal to use inactivity, maintenance, service or other fees to reduce the value of a card. As of January 1, 2012, Oregonians are allowed to redeem most gift cards with a balance of $5 or less for cash. Note: The law has exceptions for promotional cards, cards from phone companies and online gift cards.

Learn More from the Federal Trade Commission

Applicable State Law:

Find this page helpful? Please share with others!

Consumer Hotline
La Línea de Consumidor

File a Complaint Online 

File a Complaint Online​​​

Google Translate Google Translate from English to ChineseGoogle Translate from English to KoreanGoogle Translate from English to VietnameseGoogle Translate from English to SpanishGoogle Translate from English to Russian 

$300 Million Settlement with manufacturers of Dynamic Random Access Memory (DRAM) Chips

Top Ten Consumer Tips to Protect You and Your Family

​​​​​Diez Consejos Principales Para Protegerse Usted y Su Familia
¡Un nuevo folleto del
Departamento de Justicia
de Oregón! Aprenda más

​​​​​Wise Giving Guide

Guía para una donación inteligente
Guía para una donación inteligente