Attorney General Hardy Myers today temporarily closed down a Roseburg home security company after obtaining a stipulated restraining order in Lane county Circuit court. Named in a lawsuit filed by the Oregon Department of Justice is Dan Remy of Roseburg, who did business as Southern Oregon Alarms in Medford, Roseburg and Eugene. Remy may not engage in any business activity until a May 17 show cause hearing scheduled at 9 a.m. in the Lane County Court House.
The Department's Financial Fraud/Consumer Protection section and Special Assistant Attorney General Charles Tauman of Portland allege in the lawsuit that Remy unconscionably targeted elderly consumers and oftentimes "scared or coerced" them into purchasing home alarm systems and month-to-month service contracts on those systems. A total of 16 victims from Springfield, Eugene, Medford, Roseburg, White City and Grants Pass filed complaints with the Department of Justice.
"Using a myriad of unconscionable tactics and deceptive solicitation practices, Remy targeted members of our senior population and preyed on their fears concerning home burglaries and intrusions into their homes," Myers said. "Not only were his selling techniques deceptive but oftentimes he even failed to deliver the products or service he promised."
The lawsuit further alleges that Remy misled customers by inflating statistics concerning residential burglaries in their neighborhoods and misrepresented the conditions of contracts for system and monitoring services. Morever, Remy allegedly installed lesser quality home alarm systems than were originally sold to consumers, billed for services not provided and forged at least two contracts with customers to enter into monitoring services.
The complaint seeks restitution for all victims and to permanently prohibit Remy from conducting any further business in Oregon. The lawsuit also seeks $25,000 in civil penalties for each willful violation of the law and attorneys fees and investigative costs.
Tauman, who is with the Portland law firm of Bennett, Hartman and Reynolds, is one of 12 Special Assistant Attorneys General who volunteer time to assist the Oregon Department of Justice with consumer protection cases. The public/private partnership was developed by Attorney General Myers, the Consumer Justice Alliance and the Oregon Trial Lawyers Association in February, 1998.
For more information on consumer protection issues, consumers may call the Attorney General's consumer hotline at (503) 378-4732 or (503) 229-5576 (Portland only) or write Financial Fraud/Consumer Protection, 1162 Court St., N.E., Salem, Oregon 97310.
Jan Margosian, (503) 947-4333 (media line only) firstname.lastname@example.org