COVID-19 Closures & Contact Information

As directed by the Governor, the Oregon Child Support Program office lobbies are currently closed to help prevent the spread of COVID-19. Here’s how you can reach us:

Online Account Access:
OregonChildSupport.gov/customerportal
You can review your case and payment status and communicate with your case manager

Contact Us by Phone:
Customer Service 1-800-850-0228
Call a branch office directly

Contact Us by Email:
ChildSupportCustomerService@doj.state.or.us
Email your case manager directly

Make Payments:
Online at MyPaymentPortal.com
At one of our kiosk locations (lobby is open for kiosk payments only)
     – Albany – Bend – Hillsboro – Medford –
In person at 4600 25th Ave NE, Suite 180 (lobby is open for window payments only)
Click here for more payment information

COVID-19 (coronavirus) Child Support FAQs

I need to discuss something with my case manager – can they answer all my questions over the phone?
Yes, most questions can be answered by phone.

Can I get information about my child support case online?
Yes. We offer online account services to participants. You can sign up for an account at OregonChildSupport.gov/CustomerPortal.

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Child Support Self-Assessment Report

The Federal Fiscal Year 2018 Self-Assessment Report is available here for download. The report is a PDF and requires Adobe Reader » to view.