What are Oregon Employers Required to Do?
In Oregon, most parents pay child support through income withholding, and employers have an important role to play. All employers are required to:
- report new hires.
- withhold income and forward payments to the Oregon Child Support Program.
- enroll employees’ dependents in health insurance if available.
Oregon Employer Services Portal
The Oregon Employer Services Portal offers a one-stop shop for employers to manage their child support obligations, from reporting new hires to submitting payments and more. Visit the employer portal to learn more and get started. »
Through the portal, employers can:
- update company and employee information.
- report new or rehired employees and terminations.
- receive and respond to income withholding orders.
- receive and respond to National Medical Support Notices.
- submit child support payments.
- add users within the company to process payroll and medical-related items.
- authorize a third-party company to work on their behalf.
Child Support News for Employers
- Foreign country income withholding orders: Oregon employers are not required to honor foreign income-withholding orders.
- Change of payee: In certain circumstances, a jurisdiction providing services to the parent receiving support may request that Oregon amend the income withholding order to require the employer to send payments directly to the other jurisdiction.
Frequently Asked Questions from Employers
We answer many of the child support questions we receive from employers. Read our FAQS for Employers here.
Contact Employer Services
If you need any help or further assistance, please contact us:
Division of Child Support
Oregon Department of Justice
4600 25th Ave. NE, Ste. 180
Salem, OR 97301
Phone: 866-907-2857 toll-free in Oregon
Phone: 503-378-2868 from the Salem area
Fax: 503-986-6266 for wage withholding, terminations, or medical support issues
Fax: 877-877-7416 to report new hires
Email: ChildSupportEmployerServices@doj.state.or.us for wage withholding and medical support questions
Email: EFThelp@doj.state.or.us for payment questions
Email: EmplNewHire.email@example.com for new hire reporting questions
For questions about electronic payments, please contact Employer Services at the phone numbers above or via email at EFThelp@doj.state.or.us.
For your employee’s privacy and security, please do not email the employee’s full Social Security number. You may include the last four digits of the Social Security number when corresponding via email.