Automated Clearing House (ACH) Credit Payments

Set Up ACH Child Support Payments

The Oregon Child Support Program banking information for ACH payments changed in October 2022.

  • All ACH transactions must be sent to the new bank account with KeyBank.
  • If you send payments to the Oregon Child Support Program through a bank-to-bank ACH transfer, you need to take immediate action to update our bank account information.
  • If the Oregon Child Support Program pulls payments from your bank account through the Oregon Employer Services Portal, you are not affected by this change.
  • The updated banking information is for ACH processes only. Paper checks and notice of employee separation from employment addresses have not changed.
  • If you have questions, contact Employer Services at

Employers may opt to make child support payments to the Oregon Child Support Program through bank-to-bank Automated Clearing House (ACH) transfer.

Contact your bank or payroll provider to determine if ACH transfer services are available. If so, complete and send a Request for Bank Information & Authorization (PDF) » to us at the address or fax number below.

To speed the process, we require a one-time reconciliation of employee (parent who pays support or “obligor”) case information. Please provide the following information to the Oregon Child Support Program by fax or mail:

  • Employee name
  • Employee Social Security number
  • 15-digit Oregon child support case number

Upon receipt of the completed request, we will send a signed authorization document with the State of Oregon bank account information, which you will need to set up the ACH transfer.

We recommend a test file (pre-note) for zero dollars be sent before submitting your first payment.

The record layout is described in ACH Credit Record Layout.

ACH User Guide for Child Support Payments

Contact Us

If you have questions regarding the ACH credit or debit process, please see our FAQ page, or contact Employer Services at:

Phone: 866-907-2857

Fax 877-877-7416 for questions about new hire reporting, income withholding from wages, terminations, and medical support.

Email for questions about income withholding from wages, medical support, and new hire reporting questions.
Email for electronic payment questions.