FAQs for Employers

We have answers to the most common child support questions from employers.

Most employer obligations and tasks can be managed easily online using the Oregon Employer Services Portal ».

If you cannot find an answer to your question here, please contact Employer Services.


  • Category:


Top 10 Most Viewed

Open All

Can I, as an employer, charge the employee a fee for processing the withholding?

In Oregon, a fee of up to $5.00 per month per case can be charged to each employee. This fee is deducted from the employee’s remaining income and not the child support payment, unless withholding is 50 percent of the employee’s disposable income. In this case, withhold the fee from the amount you send to us or the issuer of the order and notice. Oregon law states that the amount withheld, including the employer’s fee, cannot exceed 50 percent of the employee’s disposable income.

Do I have to tell the employee that I, as an employer, have received a notice to withhold income for child support?

The Oregon Child Support Program sends a copy of the income withholding order and notice to the employee when we send the document to the employer. If the order and notice was sent by another state, you must provide a full copy to the employee.

The notice from another state references the issuing state’s laws instead of Oregon laws. Which do I follow?

Follow the withholding laws of the state in which the employee works with regard to:

  • employer fee (maximum allowed).
  • employer fee frequency.
  • disposable earnings exclusion.
  • exceptions to federal CCPA limits.
  • allocation of multiple orders.
  • exception to seven business day remittance.
  • order retention when employee terminates.
  • maximum withholding amounts.

If your employee works in different states, follow the laws of the state to which you report quarterly payroll earnings.

What should I do if the employee says the information on the income withholding order is wrong?

Employers are not responsible for answering questions about the information on the income withholding order. Refer the employee to the enforcing agency that issued the notice. Please do not refer the employee to Employer Services. The income withholding order remains in effect until you are notified by an authorized representative of the issuing agency to stop or amend the withholding amount.

What if there is an existing IRS levy or a garnishment for the employee and I receive an order to withhold income for child support?

A levy from the Internal Revenue Service (IRS) takes priority over a child support income withholding order only if the IRS levy was served before the original child support order was established. Oregon law states that an income withholding order for child support has priority over any other garnishment, regardless of which was served first. Questions regarding the levy or garnishment must be directed to the issuing entity of the levy or garnishment.

Can I verify the balance owing on my employee’s case for payroll purposes?

You may contact the issuing agency, or if the withholding is from an Oregon entity, the Employer Services at the Oregon Child Support Program.

Can I send withheld income from several different employees in one check?

Yes. An employer may combine withheld amounts for more than one employee in a single payment; however, the information that must be provided about each employee includes:

  • the name of each employee.
  • the case identifier/identifiers, and specific amount to be applied to each case.
  • the date of the withholding. (This is the actual pay date, not the time period when earnings accrued.)

When does the state of Oregon send income withholding notices?

The state may initiate an Order/Notice to Withhold Income for Child Support to the employer within two days of learning about a noncustodial parent’s employment. An amended Order/Notice to Withhold Income for Child Support may also be issued whenever a change occurs on an existing child support case.

What if my employee wants to make a voluntary deduction for child support, or increase the amount withheld in excess of the income withholding order?

The employee would need to contact the assigned child support agency, either the Oregon Child Support Program or another state’s child support agency. You, as the employer, are required to withhold the amount noted on the income withholding order. An employee can make additional payments by personal check or money order to the issuing agency.

What do I receive as the employer?

The Oregon Child Support Program issues the federal form Order/Notice to Withhold Income for Child Support, an Oregon Information for Withholder document. We also send the Past-Due Support Calculation Worksheet if collection is only for past due support. These forms provide a summary of all the information you need to comply with income withholding.