FAQs for Employers

We have answers to the most common child support questions from employers.

Most employer obligations and tasks can be managed easily online using the Oregon Employer Services Portal ».

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Can I send withheld income from several different employees in one check?

Yes. An employer may combine withheld amounts for more than one employee in a single payment; however, the information that must be provided about each employee includes:

  • the name of each employee.
  • the case identifier/identifiers, and specific amount to be applied to each case.
  • the date of the withholding. (This is the actual pay date, not the time period when earnings accrued.)

What if I, as an employer, do not comply with the income withholding order?

The employer may be liable for the full amount of support not withheld from the employee’s pay, and may also be subject to a fine and be required to pay reasonable costs of a civil action to recover the amounts subject to withholding, including attorney fees.

The notice from another state references the issuing state’s laws instead of Oregon laws. Which do I follow?

Follow the withholding laws of the state in which the employee works with regard to:

  • employer fee (maximum allowed).
  • employer fee frequency.
  • disposable earnings exclusion.
  • exceptions to federal CCPA limits.
  • allocation of multiple orders.
  • exception to seven business day remittance.
  • order retention when employee terminates.
  • maximum withholding amounts.

If your employee works in different states, follow the laws of the state to which you report quarterly payroll earnings.

Can I, as an employer, charge the employee a fee for processing the withholding?

In Oregon, a fee of up to $5.00 per month per case can be charged to each employee. This fee is deducted from the employee’s remaining income and not the child support payment, unless withholding is 50 percent of the employee’s disposable income. In this case, withhold the fee from the amount you send to us or the issuer of the order and notice. Oregon law states that the amount withheld, including the employer’s fee, cannot exceed 50 percent of the employee’s disposable income.

Why is my employee now delinquent when I’ve paid every payment on time since the employee started working for me?

There are a number of reasons the employee’s child support case may now show as delinquent. For example, there could have been a recent change in the child support order amount, or the employer may not have received the Order/Notice to withhold in time for payroll the first month it was issued and a payment was missed. The missed payment would have caused a delinquency in the case. If you have questions, contact the issuing agency or the Employer Services Central Unit at 503-378-2868.

What if my employee wants to make a voluntary deduction for child support, or increase the amount withheld in excess of the income withholding order?

The employee would need to contact the assigned child support agency, either the Oregon Child Support Program or another state’s child support agency. You, as the employer, are required to withhold the amount noted on the income withholding order. An employee can make additional payments by personal check or money order to the issuing agency.

Do I have to withhold at the frequency on the notice?

Employers do not have to vary their pay cycles to comply with the income withholding order. For the convenience of the employer, the notice provides the total to be withheld and the corresponding amounts for weekly, biweekly, semimonthly, and monthly pay cycles. Send the withheld income payment to the Oregon Department of Justice within seven working days of the pay date and date of withholding.

Do I have to tell the employee that I, as an employer, have received a notice to withhold income for child support?

The Oregon Child Support Program sends a copy of the income withholding order and notice to the employee when we send the document to the employer. If the order and notice was sent by another state, you must provide a full copy to the employee.

Can I send my payments by Electronic Funds Transfer (EFT)?

Electronic funds transfer is available to employers, see Income Withholding and Methods of Payment.

Can I verify the balance owing on my employee’s case for payroll purposes?

You may contact the issuing agency, or if the withholding is from an Oregon entity, the Employer Services at the Oregon Child Support Program.