For press inquiries or to schedule an interview with the Attorney General please contact:
503-378-6002 or Kristina.Edmunson@doj.state.or.us
About Ellen F. Rosenblum
With the holiday season fast approaching, Attorney General John Kroger reminds consumers to use caution when purchasing big ticket items on the internet. Since January 1, 2009 the Oregon Department of Justice has received well over 600 written complaints about internet retailers. The most common complaints include: (1) Failure to deliver the goods purchased; (2) Failure to honor a warranty; and, (3) Using false or misleading statements, such as marketing a product as "free," when there are hidden costs involved.
The National Retail Federation estimates that nearly half of all Americans will do some of their holiday shopping on-line. While convenient for many, Attorney General John Kroger offers the following tips to consumers when shopping on-line:
Scammers exploit the holiday season's giving atmosphere to pad their own pockets. The Oregon Department of Justice is committed to protecting the marketplace from fraud and scam. If you or someone you know has a question about an internet purchase, or fallen victim to an internet scam, call the Department's free Consumer Hotline for help at 1-877-877-9392.
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