Oregon Department of Justice

Attorney General Ellen F. Rosenblum

Oregon Department of Justice - Attorney General Ellen F. Rosenblum
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Attorney General Announces 2nd Sweep of Court Actions Against 15 Violators of Oregon's "No Call" List Law

January 2, 2001

Attorney General Hardy Myers today announced the second sweep of court actions filed against violators of Oregon's "No Call" List telemarketing law. Fifteen Assurances of Voluntary Compliance naming such companies as Cascade Autoglass, AT&T and the Statesman-Journal Newspaper today were filed in Marion, Washington and Multnomah Circuit Courts.

"As we continue our vigorous enforcement of Oregon's "No Call" List law, we expect a decrease in violators and an increase in consumers wanting to be placed on the list," Myers said. The Oregon "No Call" List law went into effect in January 2000, replacing the former "black dot" law. The law limits "cold calls" by telemarketers to solicit sales and with few exceptions, telemarketers are prohibited from contacting consumers who are on the "No Call" list.

Named in assurances, admitting no violation of law, are:

  • AT&T Corp, Basking Ridge, New Jersey; telecommunications
  • Cascade Autoglass, Inc., Vancouver, Washington; auto glass replacement
  • Compucredit Corporation (dba Aspire Visa Card Service), Atlanta, Georgia; consumer credit cards
  • Hearing Aid Counselors, Inc., Las Vegas, Nevada; hearing aid sales
  • Johnson, Mark (dba Oregon Carpet Cleaning/Budget Carpet Cleaners), Eugene, Oregon; carpet cleaning services
  • Meredith, Moss & Cohen, LLC (dba Psychic Advantage), Carson City, Nevada; adult entertainment;
  • Multimedia Holdings Corporation (dba The Statesman Journal), Salem, Oregon; newspaper publication and sales
  • National Consumer Council, Inc., Irving, California; debt counseling service
  • Starduct Air Duct Cleaning & Chimney Sweep Service, Portland, Oregon; air duct and chimney cleaning
  • SCI Oregon Funeral Services, Inc. (dba Lincoln Memorial Park Funeral Home), Houston, Texas; funeral and cremation services
  • Spot Security, Inc., Portland, Oregon; home security systems
  • Thermopro Windows & Exteriors, Inc., Vancouver, Washington; window sales and installation
  • Western American Glass Enterprises, Inc. (dba The Glass Shop), Milwaukie, Oregon; auto glass sales and installation
  • Willoughby Hearing Aid Centers, Inc., Oregon City, Oregon; hearing aid sales
  • Winshield Express, Inc., Vancouver, Washington; auto glass sales and installation

Under the terms of the assurances, all fifteen companies agree to comply with Oregon's telephone solicitation laws and make a variety of changes in their operating procedures. Those named will pay a total of $59,750 to the Department of Justice consumer protection and education fund. Each settlement includes specific changes to be made by each company. For instance, Psychic Advantage agreed to permanently cease telemarketing in Oregon.

Department of Justice investigators found different degrees of violations. Violations ranged from AT&T telemarketers calling both consumers on the "No Call" list and consumers who warned the callers to not call again but were ignored to complaints about Cascade Autoglass, Inc., whose poor history with the Department of Justice includes three court actions over the last five years. Cascade complaints not only included "No Call" list subscribers being called and "do not call back" violations but one consumer complained about "rude and inappropriate conduct."

Residential telephone subscribers wanting to register their numbers on the List may call the list administrator, Oregon No Call, at 1-877-700-6622 and ask to have a registration form mailed to their home. Consumers also may visit the Oregon "No Call" List web site at www.ornocall.com.  [UPDATE: The Oregon No Call web site is no longer operational. To sign up for the federal Do Not Call registry, go to www.donotcall.gov.] And then add the hyperlink to www.donotcall.gov.

Telemarketers calling Oregon must purchase the List online at the same web site.  Telemarketers pay $125 per year and consumers pay $6.50 the first year and $3 a year for each additional year they remain on the list.

"No Call" List information packets including an application form also may be obtained by calling the Attorney General's toll-free consumer hotline at 1-877-877-9392, (503) 378-4320 (Salem area only), or (503) 229-5576 (Portland area only). Consumers wishing to file complaints against "No Call" List violators also may request complaint forms when calling the hotline numbers.


Jan Margosian, (503) 947-4333 (media line only) jan.margosian@doj.state.or.us |
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