Social Media Guidelines

Under the leadership of the Oregon Attorney General, the Oregon Department of Justice (DOJ) serves state government and supports safe and healthy communities throughout Oregon by providing essential justice services. We are proud to serve state government agencies and all Oregonians and individuals who access or need to access our services or interact with us in a meaningful way. We are committed to serving all and ensuring that everyone is safe including when they access information about services offered by Oregon DOJ. Because some of our information sharing, education, and outreach efforts occur online and via social media platforms, Oregon DOJ will not tolerate racism, bias, harassment, discrimination, or intimidation of any form, or via any medium.

Application: The guidelines below will be published to the Oregon DOJ’s public facing social media accounts and website. We have accounts with:

Facebook:
@OregonScamAlert

Instagram:
@oregonscamalert
@orcivilrights

Twitter:
@ORDOJ
@OregonScamAlert
@ORcivilrights

Linktree:
@orcivilrights

DOJ Comment Moderation Guidelines

Our social media accounts are meant to be informative for all Oregonians and those accessing our programs and services. These accounts are used to highlight legislation we support and programs we sponsor, as well as to promote justice and other essential services throughout the state. They are limited public forums for Oregonians, those victimized in Oregon, and those interested in the work of the Oregon DOJ, or the Oregon Attorney General.

Posting comments through any Oregon DOJ social media account does not constitute a request for assistance or notice of a complaint regarding the programs Oregon DOJ administers. Our social media accounts are not an appropriate place to report a crime, bias incident, consumer complaint, child support issue, or any other grievance. Reports and complaints submitted to these accounts will not receive a response, and will not result in service initiation from any of our programs. Community members are welcome to contact the Oregon DOJ directly through our main website at www.OregonAttorneyGeneral.gov for administrative requests or to make a complaint, or to contact an individual Oregon DOJ program directly to make a report or initiate services.

We welcome comments on our social media accounts. Participation in public commentary is at your own risk. You are fully responsible for your comments. These moderation guidelines may be updated at any time.

When engaging with Oregon DOJ on social media, you are subject to the Terms of Service (TOS) of the host site. We encourage you to review the host site’s TOS prior to engaging on social media accounts. If you decide to post content, please keep in mind that Oregon DOJ’s social media accounts are used to engage with all members of the public. In addition, Oregon DOJ moderates discussion on social media to ensure that its forums are a safe place for everyone.

Communicating differing viewpoints that compliment, criticize, or discuss the decisions, actions, and policies of the Oregon DOJ is permitted within the guidelines below.

While the Oregon DOJ does not discriminate against any views, we do reserve the right to remove or hide any of the following, or turn off comments altogether:

  • Comments or commenters that discriminate against an individual or group of persons based on perceived race, color, religion, sex, sexual orientation, national origin, marital status, veteran status, disability, age, gender identity, housing status, or any other class protected by law.
  • False statements that are assertion of fact that cause damage to the reputation of another. This does not include opinions.
  • Comments or commenters that threaten (a stated intent to inflict harm or loss on another) any person or organization.
  • Comments or commenters that are off-topic from the post or from the identified purpose of the forum.
  • Comments or commenters that suggest or promote illegal activity (such as attempting to commit a crime, committing a crime, or encouraging others to commit a crime).
  • Comments or commenters that promote or oppose any person campaigning for election to a political office or that promote or oppose any ballot measure.
  • Comments or commenters that violate a legal ownership interest of any other party (i.e. copyright or trademark infringement).
  • Solicitations, advertisements, or endorsements of any financial, business, or commercial entity.
  • Comments or commenters that disclose information which Oregon DOJ or its clients are required to keep confidential by law or administrative rule, or that may compromise the safety or security of the state, including state employees, or that compromise an open investigation Oregon DOJ is engaged in or aware of.
  • Content that includes sensitive personal identifying information, including, but not limited to, social security numbers, financial account numbers, driver’s license numbers, addresses, phone numbers, or an individual’s place of employment or school. This includes a practice referred to as “doxxing” (e.g. where personally identifying information about an individual is revealed).
  • Spam (advertisements, content that links to external sites, or images).
  • Links to malware.

Revised March 2022