Oregon Department of Justice

Attorney General Ellen F. Rosenblum

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AG Files Actions Against No Call Violators; Reminds Consumers of December 15 Deadline to Register

December 10, 2001

Attorney General Hardy Myers today announced the filing of six court actions against violators of Oregon's "No Call" List law and reminded Oregonians that December 15, 2001 is the next deadline for new subscribers to apply for the service.

"Oregonians love this law and appreciate the fact that the Department of Justice is diligent in its prosecution of violators," Myers said.

Today's filings in Marion County Circuit Court include a default judgment against Mike Tennyson and Richard Carnagey, most recently of Portland, who did business in Oregon as Winshields to Go. Justice received 12 complaints against the windshield repair company for calling subscribers on the "No Call" list and filed a lawsuit against them on July 19. Investigators found the defendants totally uncooperative, refusing to provide accurate names of personnel and failing to comply with a civil investigative demand.

The judgment requires the defendants to pay $25,000 in civil penalties to the Department of Justice consumer protection and education fund and pay $3,934.68 in attorney's fees and costs. Tennyson and Carnagey are permanently enjoined from doing business in Oregon.

Named in three Assurances of Voluntary Compliance also filed today in Marion County Circuit Court are American Equity Mortgage, Inc. of Seattle, Washington, formerly of Portland, Auto Glass Warehouse of Portland and TruGreen Limited Partnership of Memphis, Tennessee, doing business in Oregon as TruGreen Chemlawn.

Consumers on the "No Call" list filed nine complaints against American Equity Mortgage, a seller and refinancer of mortgages, for unwanted telemarketing calls received over an extended period of time. The company paid $5,000 to Justice.

Auto Glass Warehouse of Portland paid Justice $500 for violating the "No Call" law with one telemarketing call to a consumer in Corvallis. The company repairs and replaces auto glass and is no longer doing telemarketing in Oregon.

TruGreen Chemlawn, a lawn care and horticultural service operating out of Portland, signed an earlier Assurance for "No Call" law violations but the Department of Justice continued to receive complaints and a second Assurance was required. In addition to the $12,000 paid in the first court action, the company paid Justice an additional $2,000.

In other court actions filed recently against "No Call" law violators, DJC Holding Company of New Jersey, doing business in Oregon as Septic Safety, was named in an order to enforce compliance of an investigative demand. During a Justice investigation, the company refused to sign a settlement agreement and ignored a civil investigative demand. Under a Linn County Circuit Court order, the company is stopped from telemarketing or accepting payment for business obtained through telephone solicitation in Oregon.

Consumers wanting to register their residential telephone numbers on the "No Call" list may call Oregon No Call at 1-877-700-6622 and request that a form be sent to their residence. Consumers also may register online at www.ornocall.com.

The "No Call" list is published on a quarterly basis. Consumers wishing to appear in the next quarters' list must register with Oregon No Call by the 15th of the month before the list is published. The 2002 quarters and application deadlines are as follows: January through March quarter, December 15, 2001 deadline; April through June quarter, March 15, 2002 deadline; July through September quarter, June 15, 2002 deadline; and October through December, September 15, 2002 deadline.

Consumers wanting information on Oregon's "No Call" List law may call the Attorney General's consumer hotline at (503) 378-4320 (Salem area only), (503) 229-5576 (Portland area only) or toll-free at 1-877-877-9392. The Department of Justice is online at www.doj.state.or.us.  [UPDATE: The Oregon No Call web site is no longer operational. To sign up for the federal Do Not Call registry, go to www.donotcall.gov. And then add the hyperlink to www.donotcall.gov.]


Jan Margosian, (503) 947-4333 (media line only) jan.margosian@doj.state.or.us |
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