Attorney General Hardy Myers today announced that an unregistered Texas telemarketer, using collect calls to "pitch" vacation packages, is out of business in Oregon. Named in an Assurance of Voluntary Compliance filed today in Marion County Circuit Court is Dimensional Express Services, Inc. of San Antonio, Texas, doing business in Oregon as vacationcollect.com.
"Oregon's telemarketing laws range from registering with the Department of Justice to subscribing to the "No Call" List, " Myers said. "Our residents are as supportive of those laws as we are adamant in prosecuting those who violate them. Any business telemarketing in Oregon must abide by our laws or face the consequences."
Dimensional Express Services, owned by Timothy G. Selby, Sr. of San Antonio, did business in Oregon from February to May 2002 without being legally registered as a telemarketer with the Oregon Department of Justice. Under the agreement, the company is prevented from telemarketing in Oregon for the next 18 months, and thereafter, only if registered with Justice.
Attorney General Myers warned Oregonians that the company used a unique method of pitching a vacation package by first calling residents collect. Consumers, knowing that often times collect calls are from family members concerning an emergency, accepted the calls. Residents found that in addition to listening to a telemarketer peddle a travel package; they were charged $8 to $9 a minute for the call.
The agreement, admitting no law violation, requires the company to provide full refunds to complainants including the cost of any collect telephone calls and the vacation packages. The Texas company also must pay Justice $3,000 for its consumer protection and education fund.
Since 1990, companies offering free vacation packages or "two for one" deals in Oregon are required to register as telephonic sellers. Justice has taken action against more than 200 companies for failing to register and using fraudulent sales pitches.
Consumers wanting information on consumer protection in Oregon may call the Attorney General's consumer hotline at (503) 378-4320 (Salem area only), (503) 229-5576 (Portland area only) or toll-free at 1-877-877-9392. Justice is online at www.doj.state.or.us.
Jan Margosian, (503) 947-4333 (media line only) firstname.lastname@example.org
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