PRESENTER: Cliff Jones, Senior Consultant, Nonprofit Association of Oregon

Employees are your organization’s greatest resource, but if they are not being effectively supported and directed, you may not be receiving their maximum contribution to your organization’s mission and goals. Cliff Jones, Senior Consultant with the Nonprofit Association of Oregon, offers a holistic approach to supervision. He has helped hundreds of supervisors in nonprofit settings develop skills and supervision methods that really make a difference.

You will explore the most essential elements of a supervisor’s role, including setting goals, giving and receiving feedback, addressing challenges, providing support, and creating development opportunities that promote individual and professional growth. Cliff will address the specific challenges of supervision in the nonprofit environment, highlight participants’ real experiences in supervising staff, and help you identify concrete goals and changes that you can implement with individual staff and teams. You’ll gain strategies to address unclear expectations between staff and supervisor, ambivalence about authority, low pay, and heavy workloads.

In this workshop, participants will learn:

• Four key functions of supervision
• Getting and giving useful feedback
• Strategies to get good people to stay
• Dealing with staff performance difficulties
• Recognizing the impact of cultural/style differences in supervision
• Organizational systems to support supervision

Whether you have the title of supervisor or not, this workshop will help you develop the techniques to build staff ownership, encourage joint problem-solving, and help staff experience success and satisfaction in working together. “Effective Supervision” focuses on practical applications to build upon the supervision skills you’ve already developed or are beginning to develop, and learn new approaches to make a difference in your organization.