Building Resiliency in Victim-Serving Organizations:

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July 2, 2018

National Victim Assistance Academy, Effective Management Series

We know how important resiliency is in the victims we serve, but sometimes we forget how important this quality is to us as victim service providers. Resiliency helps us to move beyond stress and trauma to better adapt to the challenges we face and to ultimately better serve victims. It is an ethical responsibility for managers and leaders to create an environment that encourages and supports resiliency in all staff.

This training identifies five core elements of resiliency and examines how they can be implemented within organizations to build resiliency in staff. The training will be delivered online, over the course of 3 weeks, beginning on July 2, 2018. It is intended for managers and leaders in victim-serving organizations who are able to implement changes to policies and procedures. Each week, except for the prework week, will include a facilitated webinar, along with recommended readings, videos, and written assignments. You should expect to spend about an hour per week on these activities in addition to participating in the 75-minute webinar. Each webinar will be recorded, so if you are not able to attend one, you will be able to listen to the recording. CEUs will be awarded for those who complete all of the requirements. This training is part of the NVAA Effective Management Series and, like all of OVC TTAC’s trainings, there is no cost to attend.

Please note: Space is limited. Apply today to reserve your space.

Dates and Time
All webinars are conducted on Thursdays from 3:00–4:15 p.m. (eastern time). The sessions are recorded, so if you are unable to participate in the live webinar, you will be able to listen to the recording.

Introductory Week: Acknowledging Resiliency, July 2–6, no webinar. (Participants will engage in forums, watch a video, and complete and submit a worksheet.)

Week 1: The Five Core Elements, July 9–13, webinar on July 12.

Week 2: Identifying Strategies To Building Resiliency in Organizations, July 16–20, webinar on July 19.

For more information about this training, please email

*OVC TTAC’s instructors have no vested interest in any products, instruments, devices, or materials that may be used in this training.