Victim Services During the Pandemic: Experiences of Grief and Loss

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August 19, 2020 @ 10:00 am - 11:30 am

In this webinar, our presenters will explore the myriad losses and grief associated with this ongoing pandemic. Recognizing the spectrum of loss for those of us who are victim services providers and those we serve, we will explore the range of losses, small to large. We will examine the disparities of impact across communities that affect both victims and providers. From the loss of routine and stability, to loss of home or job, to the death of loved ones, grief abounds. We will consider grief in all of its complexity as well as sustaining strategies to consider for yourself and your team.

Katherine Manners, M.Ed., LMFT (she, her, hers) is a senior partner at Resilience Works, providing training, technical assistance, and consultation to victim service, law enforcement, legal, and crisis responder programs. She has more than 30 years of direct services, supervision, and program development in victim services. Additionally, she has been providing organizational consulting and training, especially on the topics of trauma-informed care, vicarious trauma, and homicide bereavement. Most recently, Ms. Manners has served as the resource coordinator for the OVC Vicarious Trauma Toolkit and she currently provides training and technical assistance for federal grants, including the Vicarious Trauma Response Initiative and the Collective Healing Project with the International Association of Chiefs of Police.

She is a national trainer on the experience and needs of homicide survivors for trauma services providers, including victim and legal services. She is the co-founder and author of a program and curriculum that provides information and support to direct service advocates on secondary traumatic stress, organizational development, and self-care. She provides crisis intervention counseling, critical incident debriefings, and therapy for victims of crime, providers, and first responders.

Lisa A. Tieszen, M.A.,LICSW, (she, her, hers) is a senior partner with Resilience Works. Engaged long-time in clinical, advocacy, and program development work in health care with survivors of trauma, she, then, turned her attention to the impact of this work trauma exposure on staff. In 2000, she and colleagues at Beth Israel Deaconess Medical Center in Boston launched an innovative secondary trauma curriculum for advocates. Since that time, developing professional responses to the impact of worker exposure to trauma and building staff and organizational resilience have become her mission. From 2013-17, she served on the lead team of the OVC-funded Vicarious Trauma Toolkit Project and currently serves a similar role with the Vicarious Trauma Response Initiative, focused on bringing communities together in responding to the impact of vicarious trauma.