For press inquiries or to schedule an interview with the Attorney General please contact:
503-378-6002 or Kristina.Edmunson@doj.state.or.us
About Ellen F. Rosenblum
Attorney General Hardy Myers today announced that an unregistered California telemarketer is permanently out-of-business in Oregon after targeting businesses with fraudulent claims of previous sales in order to pitch office supplies. Named in an Assurance of Voluntary Compliance filed today in Marion County Circuit Court is RSL, Inc. of Costa Mesa, California that did business in Oregon as Precision Imaging Center and its vice president Richard Santo of Fountain Valley, California.
"Oregon's smaller businesses, non-profits and government are especially vulnerable to these telephone tricksters," Myers said. "Many budgets have been ruined by these types of telemarketers coercing and threatening workers to pay unwanted office supply orders."
Department of Justice investigators, acting on a complaint of a suspicious telemarketing pitch to the Marion Polk Medical Society, found that Precision Imaging Center employees were calling Oregon businesses and non-profits organizations claiming to be their "regular office supply company" in order to get an authorization on orders. Unknowing staff would okay orders that when received were from an unknown company with much higher prices and oftentimes lesser quality.
Under the agreement that admits no law violation, the company must provide refunds to customers that request them and not do business in Oregon.
Nicknamed "toner phoners," companies that fraudulently push office supply orders over the phone use many different ploys but the most common tactics include:
Attorney General Myers cautions businesses, non-profit organizations and government agencies to protect themselves when ordering goods over the telephone by doing the following:
For more information on telephone office supply scams call the Attorney General's consumer hotline at (503) 378-4320 (Salem area only), (503) 229-5576 (Portland area only) or toll-free at 1-877-877-9392. The Department of Justice is online at www.doj.state.or.us.
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