COVID-19

COVID-19 CHILD SUPPORT FAQs

Last updated 2 p.m., May 11, 2022.

General Questions

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I need to meet with my case manager, but I have been exposed to someone with Covid-19—is it still okay for me to come into your office? (updated 5-11-2022)

No, if you have been exposed to someone with Covid-19, do not visit an Oregon Child Support Program office. Instead, you can communicate with us about your child support case by phone, email, or through your online account.

I haven’t been diagnosed with Covid-19, but I have symptoms—is it still okay for me to come into your office? (updated 5-11-2022)

No. If you have been exposed to someone with Covid-19, or are experiencing symptoms, do not visit an Oregon Child Support Program office. Instead, you can communicate with us about your child support case by phone, email, or through your online account.

Is the office that manages my child support case open? (updated 5-11-2022)

All DCS and most DA offices are open during regular business hours. See the Office Access page for a list of DA offices that are still closed.