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How do I contact my case manager?

Posted in on April 26, 2017

You can reach your case manager through your online account or by contacting Customer Service at 800-850-0228 or ChildSupportCustomerService@doj.oregon.gov.

Do I have to make payments through the Oregon Department of Justice?

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You are required to make payments through the Oregon Department of Justice if: Your child support order states payments must be made in this manner. One of the participants on your child support case enrolled for child support services. Your... View Article

Do I have any alternatives to income withholding?

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All new or modified child support orders normally require income withholding. The court or the Oregon Child Support Program may provide an exception to income withholding when the electronic payment withdrawal (EPW) enrollment form is received with consent. If you... View Article

Where can I mail a child support payment?

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Mail checks or money orders payable to Oregon Child Support Program to: Oregon Child Support Program Oregon Department of Justice PO Box 14506 Salem, Oregon 97309 Include the child support case numbers or the last four digits of the Social Security number.... View Article

What services are not provided?

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Legal Advice – The Oregon Child Support Program represents the state of Oregon, and we cannot offer legal advice. Any person involved in a case handled by the program may hire an attorney or licensed paralegal at their own expense. In... View Article

How do I receive services?

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If your child receives public assistance from the Oregon Department of Human Services (ODHS), your child support case should be referred automatically to the Oregon Child Support Program for services. This is also true if your child is in the... View Article

What is expected of me if I apply for child support or have an existing case?

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If you are thinking of applying for public assistance, you may want to contact the Oregon Child Support Program first. We may be able to help you get child support and possibly avoid the need for public assistance. If you... View Article

Who do I contact for child support services?

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If you have questions about establishing paternity or establishing, modifying, or ensuring compliance with a support order, contact Customer Service at 800-850-0228 or ChildSupportCustomerService@doj.oregon.gov.

Who provides child support services?

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The Oregon Child Support Program is the state-run federal program that provides child support services to anyone who requests them, regardless of income. The Oregon Child Support Program is administered by the Oregon Department of Justice (DOJ) Division of Child Support (sometimes... View Article

Who can receive child support services?

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Child support services are available to both parents. Even if you or the other parent live in another state, you can apply for child support services in Oregon. Relatives or caretakers who have physical custody of a child are also... View Article