Posted in on June 21, 2022
If your payment is sent to a closed account (and you don’t owe money to the bank), the bank will return the payment to the Oregon Child Support Program, and it will be issued via ReliaCard or paper check. This... View Article
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We will suspend the direct deposit account so payments will not be deposited to it. If we do not receive updated banking information within 30 days, we will issue you a ReliaCard.
Posted in on July 12, 2021
Yes, funds returned to parents who pay support or to employers will be disbursed as a paper check.
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Contact your case manager or Customer Service at 800-850-0228 or ChildSupportCustomerService@doj.state.or.us.
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We review the situation to evaluate whether sending payments by paper check is in the best interest of the children.
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You must make a request for an exception by submitting a Request for Exception to Electronic Disbursement Enrollment form, linked below. We will review the request and notify you of our decision within 30 days of receiving your request. Request... View Article
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Maybe. We will consider special circumstances on a case-by-case basis to decide if an exception to disbursing payments electronically is available to you.
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All child support payments to parents receiving support are intended to be paid electronically. Child support disbursements are made either by direct deposit to a bank account or onto a ReliaCard—unless an exception has been granted. The first payment may... View Article
Posted in on April 26, 2017
You may review the ReliaCard FAQs, submit a message through your Oregon Child Support Program online account, or contact your case manager or Customer Service at 800-850-0228 or ChildSupportCustomerService@doj.state.or.us.
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You will need to open another savings or checking account and enroll for direct deposit or enroll in the ReliaCard program. If you do not enroll in either program, you will automatically be enrolled in the ReliaCard program.