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What happens if I cancel my direct deposit?

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We will suspend the direct deposit account so payments will not be deposited to it. If we do not receive updated banking information within 30 days, we will issue you a ReliaCard.

Are all payments of child support sent electronically?

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All child support payments to parents receiving support are intended to be paid electronically. Child support disbursements are made either by direct deposit to a bank account or onto a ReliaCard—unless an exception has been granted. The first payment may... View Article

What happens if I close my bank account?

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You will need to open another savings or checking account and enroll for direct deposit or enroll in the ReliaCard program. If you do not enroll in either program, you will automatically be enrolled in the ReliaCard program.