The Address Confidentiality Program (ACP) is a free mail forwarding service to help survivors of domestic violence, sexual assault, trafficking, or stalking protect their physical address information. Participants in the program are provided with a substitute address to be used in place of the address where they live. The substitute address will meet the address requirements for most state and local government services. Participants may use the substitute address provided to them for:
Delivery of first class, certified and registered mail
Obtaining an Oregon driver’s license or ID card
Applying for and receiving child support
Applying for a marriage license
Enrolling their dependents in public school
The Address Confidentiality Program works with participants or potential participants by telephone or mail. If you choose to write using the P.O. Box below please be sure to include your contact information so that we can reach you. For security reasons, our office is in a confidential location. For more information please refer to the FAQs below or contact:
Address Confidentiality Program
PO Box 1108
Salem, OR 97308
Phone: (503) 373-1323
Fax: (503) 373-1340
Participation in the ACP by itself does not guarantee your safety. ACP staff members are not trained in threat-assessment, safety-planning, or law and are not allowed to offer legal advice.
Certified Application Assistant Information - A person may only apply to the Address Confidentiality Program through victim advocate that has been designated by the Attorney General as an Application Assistant. To apply for the Address Confidentiality Program please contact an Application Assistant nearest you.
Frequently Asked Questions
Does the Address Confidentiality Program (ACP) remove or delete information in existing records?
No. The program is not able to delete information that already exists in court records. This is one of the reasons why qualifying participants must move or be moving to a location unknown to abusers and government agencies.
Is the ACP like a witness protection program?
No. The program does not hide participants or help them “go underground”, change their identities, social security numbers, or location.
The substitute address may not be used in the following ways:
The Address Confidentiality Program does not relieve participants of legal or financial responsibilities or from having to provide actual address information when supervised offenders' records are created. Convicted sex offenders who are required to register their residential address with criminal justice agencies are not allowed to use the substitute address for community registration purposes.
Can other household members participate in the ACP?
Yes. A person who is a member of the same household as the program participant may also use the ACP program. Adult cohabitants or dependents over age 18 must also complete an ACP application.
Is a person’s participation in the ACP confidential?
The fact that a person is participating in the ACP is not confidential. If asked, the ACP will verify program participation and that the ACP substitute address is the legal mailing address of the participant. The actual address of the participant remains confidential.
What kind of mail is forwarded?
All first-class mail, registered, and certified mail is forwarded to participants. Magazines, packages, and junk mail are not forwarded. Packages are marked “refused” and returned to sender. Magazines and junk mail are shredded and recycled.
If approved for the ACP, how long is a participant enrolled in the program?
Four years. Prior to your expiration date, the ACP will send a renewal application participants must complete and return if they wish to continue in the program.
Will an ACP participant’s address ever be disclosed?
Yes. A court order, signed by a judge, ordering the information to be disclosed will require us to release the information.
Will an ACP participant be notified if their address has been disclosed?
Yes. The ACP participant will be notified within one business day of disclosing the actual address.
Can an ACP participant be cancelled from the program?
The ACP may cancel a participant’s eligibility if the participant:
- Provides false or incorrect information on their application to the ACP.
- Fails to notify the ACP of a change in physical address or phone number within ten (10) days.
- Fails to notify the ACP of a name change within thirty (30) days.
- Mail is returned to ACP as non-deliverable.
- Fails to renew their application prior to the expiration date.
- No longer wants to be in the program and requests to be withdrawn.
Will an ACP participant be notified if they are cancelled from the program?
Yes. A cancellation notice and appeal form is mailed out at the time of cancellation. The ACP participant has thirty (30) days to appeal the cancellation decision.