The Address Confidentiality Program (ACP) is a free mail forwarding service to help survivors of domestic violence, sexual assault, stalking, or human trafficking protect their physical address information. Participants in the program are provided with a substitute address to be used in place of the address where they live. The substitute address will meet the address requirements for most state and local government agencies. Participants may use the substitute address provided to them for:
Delivery of first class, certified and registered mail
Obtaining an Oregon driver’s license or ID card
Applying for and receiving child support
Applying for a marriage license
Enrolling dependents in public school
The Address Confidentiality Program works with participants or potential participants by telephone or mail. If you choose to write using the P.O. Box below please be sure to include your contact information so that we can reach you. For security reasons our office is in a confidential location. For more information please refer to the FAQs below or contact:
Address Confidentiality Program
PO Box 1108
Salem, OR 97308
Phone: (503) 373-1323
Toll-Free within Oregon only: 1-888-559-9090
Fax: (503) 373-1340
Participation in the ACP by itself does not guarantee your safety. ACP staff members are not trained in threat-assessment, safety-planning, or law and are not allowed to offer legal advice.
Certified Application Assistant Information - A person may only apply to the Address Confidentiality Program through a victim advocate that has been designated by the Attorney General as an Application Assistant. To apply to the Address Confidentiality Program please contact an Application Assistant near you.
Frequently Asked Questions
Who is eligible for the ACP?
Someone who lives in Oregon, and
- Is over 18 years old*, and
- Is a victim of domestic violence, sexual assault, stalking, or human trafficking, and
- Has recently relocated (or is about to relocate) to an address unknown to the perpetrator(s) or any government agencies.
*Parents or guardians may apply on behalf of incapacitated adults and minor children who are otherwise eligible for the ACP.
How do I apply for the ACP?
To apply for the ACP you must meet with an Application Assistant (AA) in your area who will conduct safety planning with you, help determine if the ACP is a good fit for you, help you fill out the application, and submit it on your behalf.
You can locate an AA near you HERE.
What kind of mail is forwarded?
All first-class, certified, and registered mail is forwarded to participants.
Magazines, packages, and junk mail are not forwarded. Packages (including prescriptions) are refused at the post office and returned to the sender. Magazines and junk mail are confidentially shredded and recycled.
Is the ACP like a witness protection program?
No. The program does not hide participants, or help them “go underground”, change their identities, social security numbers, or location.
Does the ACP remove or delete information about me that already exists in records?
No. The program is not able to delete information that already exists in court records. This is one of the reasons why qualifying participants must move or be moving to a location unknown to abusers and government agencies.
Can an ACP participant get a confidential name change?
Yes. On June 3, 2013, HB 2226 amended ORS 33.420 to allow adult ACP participants to request a waiver of the public notice requirement for a name change; when granted, the court will seal the record of the name change.
Will an ACP participant’s address ever be disclosed?
Yes. The program is required to disclose a participant’s address or telephone number upon receipt of a court order signed by a judge pursuant to a finding of good cause.
Will an ACP participant be notified if their address has been disclosed?
Yes. The ACP participant will be notified within one business day of disclosure of the actual address or telephone number.
Is participation in the ACP confidential?
No. The participant’s actual address and telephone number are confidential, but the program will verify whether or not someone is a participant in the program if asked by a public body.
Can other household members participate in the ACP?
Yes. Any person who lives in the same household as a program participant may also use the ACP program. All household members over age 18 must also complete an ACP application to receive ACP services.
How long does enrollment last once someone is approved to participate in the ACP?
Four years, unless otherwise cancelled or withdrawn from the program. Prior to the expiration date the ACP will send a renewal packet to participants to complete and return if they wish to enroll for another four years.
Can an ACP participant be cancelled from the program?
Yes. A participant may be cancelled for the following reasons:
- Providing false or incorrect information on an ACP application
- Does not notify the ACP in writing of a change in residential or mailing address, or telephone number within ten days.
- Does not notify the ACP of a legal name change within 30 days.
- Mail forwarded to the participant is returned to ACP as non-deliverable.
- Do not submit a renal application at least 30 days prior to the expiration date.
- No longer wants to be in the program and requests to be withdrawn.
Can a participant appeal a cancellation?
Yes. A participant who is cancelled is notified by the ACP in writing and has 30 days to submit an appeal.
Are there ways you cannot use the substitute address?
Yes. The ACP does not relieve participants of legal or financial responsibilities, or from having to provide actual address information when supervised offenders' records are created.
Convicted sex offenders who are required to register their residential address with criminal justice agencies are not allowed to use the substitute address for community registration purposes.