For Children’s Advocacy Centers

Helpful information for Children's Advocacy Center (CAC) staff members assisting children and their families with Crime Victims' Compensation (CVC).

NEW: Update to CVC Portal Payments:  Bills that are uploaded through the CVC portal will be entered within 30 days.  There is now the ability to see the status of all bills that have been entered (even prior to being authorized).  If CVC has requested and is waiting for information, it will be noted in the payment. Please check the CVC Portal to view payment details. It may take up to 60 days for a payment to be authorized (if CVC has everything necessary to process the payment).

For questions regarding CVC or questions related to checking the status of a bill that was submitted more than 60 days ago, please email If you received a request for information from CVC, please upload the documents through the CVC Portal.

Monthly report:  CAC’s will receive a report from CVC at the first of each month that will list any applications that were submitted without an authorization (signature page). If the signature page is not uploaded, the application may be placed in a suspended status and no eligibility decision will be made.

Please make sure to provide CVC with any updates to contact information. This is important so that CVC is able to obtain reports and billing information. If you have question related to a specific claim, please email the assigned examiner directly through the CVC portal or use the CVC Contact list (PDF)».  

For general questions regarding CVC, – please reach out to

New CVC Benefit (effective with applications received 8/1/23)

Lost wages for a parent or guardian of a minor victim when providing care for the victim while they are healing from the abuse. The award amount is up to $5,000. This benefit does not include intermittent leave for doctor appointments.

Helpful Links

CVC Portal »

CVC and Payment for Forensic Interviews

We can pay for forensic interviews conducted by a qualified CAC-based interviewer(PDF)»  if any of the following occurred:

  • The child was seen for concerns of sexual abuse.
  • The child was seen for concerns of physical abuse.
  • The child was seen due to Karly’s Law protocol.

We pay 80% of the provider’s usual charge or the patient responsibility after the child’s primary insurance is billed, if applicable.

CAC No Signature Billing Form

When you cannot obtain a signature from the applicant, you can submit the CAC no signature billing form if:

  • applicant is the possible offender,
  • applicant/victim refuses CVC services, OR
  • DHS has temporary custody and cannot sign the CVC application as the guardian.

The “CAC No Signature Billing form” is available through the CVC Portal under “File an Application.” The form includes instructions that will help you fill it out.

Do not submit any personal identifiable information including explanation of benefits (EOBs) forms, bills, or other such documents. Use only their account number and the patient’s initials. Use only an account number that would change based on the date of service.

CVC Portal – please visit the CVC Portal webpage.

CVC Training – please visit the CVC Training webpage

We recommend that you take the training every two years so that you have the most current information. If you have additional questions after you complete the training, feel free to email the Advocate Inquiries inbox at

Helpful Materials